Page 3 - 2016 - 2017 Program Summary
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 Vice President & COO Message
                   Dear Friends and Supporters,
I have been privileged to work at CCRC for 16 years. One of the best parts of being here is that, while my title doesn’t change, every year I have a new job, and this year that was certainly the case. The job of all of our staff, no matter what their title, is to cultivate child, family and community well-being.
In this report, you will learn the varied ways in which we strengthen families, cultivate optimal child development, engage parents to learn, play and advocate for their children throughout our 22,500 square mile service area.
It is my belief that a child care provider, whether a family child care home owner/operator or a child care center director, teacher or teacher assistant, becomes a part of the family! After all, their goal is to nurture, care for and teach the children in their care as a partner and support for the parents. CCRC is a leader in child care professional development and quality improvement in both San Bernardino and Los Angeles counties. You will learn about the impressive work we do taking a child care provider through the process of becoming licensed, investing in improvement of their home or center environments, assisting them in taking college courses and earning an Associate or Bachelor’s in child development.
As a part of our continuous quality improvement we continue to ask ourselves “how can we best serve families?” We began a collaborative program with the Department of Children & Family Services, Emergency Child Care Bridge, in which we help Resource/Foster parents secure child care for the infants and toddlers they take into their home, thus enabling the caregivers to work or go to school secure in the knowledge that their children are well cared for. Through our experience in designing this program we realized that we can improve the ways we assist all parents in navigating the search for child care,
or child care financial assistance. We created a Child Care Navigator position which enables all families looking for care to find the best options for their family.
Looking forward, we are exploring new ways to enhance the experience of all families, support homeless families with child care, and expand on our work with foster care families.
I continue to ask “What else can we do for families?” We will always be committed to quality experiences in creative ways.
Ellen Cervantes, Vice President & COO
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