For her work uplifting and empowering over 1,200 employees at Child Care Resource Center, Vice President and Chief Human Resource Officer Lisseth Zouhbi is being featured in Hispanic Executive magazine.
The publication describes itself as a platform that turns “our spotlight on business’ most influential Latinos” in order to “help drive our community’s unmatched economic, political, and social power.”
Lisseth was hired at CCRC in March 2022 and has supported the growth of the agency’s staff, while managing an internal transition from one HR platform to another. Under her leadership, the department has been undergone a rebranding from Human Resources to People and Culture to more closely align with its goals of diversity, equity and inclusion, and focus on the employee experience.
In her feature, Lisseth shares her 25 years of prior work experience in the hospitality industry. “Every experience I have had, I’ve learned something new and grown in different ways,” Lisseth told the magazine. “I’ve continued pursuing my education and work to see the bigger picture of how my role can positively impact others. This was a chance to have a direct impact on the local community.”
A child of two Mexican immigrants, Lisseth is passionate about Latino issues and is a member of Latinas Rising Up in HR. She is also bilingual in Spanish. She told the magazine that her own experience as a mother helped her understand how much parents want their children to thrive. Lisseth is proud to work for an organization whose goal is to support children and families through a wholistic approach.
A California State University, Fullerton graduate, Lisseth has six human resources certificates and was a Vice President for Los Angeles Hospitality Human Resources Association (LAHHRA). She is currently a member of the DEI Council for the National HR Association – Los Angeles. She is also a member of both the Society for Human Resources Management (SHRM) and Professional in Human Resources Association (PIHRA).
In terms of her leadership as the head of People and Culture, Lisseth said she believes it’s important to train and support her staff to be self-sufficient. “I believe if you’re absent and your division is still able to run smoothly, you’re doing something right,” she said. “I want to equip my team with the development, resources, and empowerment to be their best selves and to grow into new roles.”